Shipping & Delivery Policy
Last Updated: May 2026
Order Processing
Each Maison Yves garment is carefully handcrafted and produced to order.
Production timelines vary depending on the complexity of the design and will be discussed during the consultation process.
Estimated completion dates are provided as guidance and are not guaranteed.
Ready-to-Wear Items
Where ready-to-wear products are available, orders are generally processed within 3–5 working days.
Bespoke and Made-to-Measure Orders
Bespoke garments require consultation, design development, fittings, and production.
Lead times typically range between 6–12 weeks, although larger or more complex commissions may require additional time.
Delivery Options
Available delivery options will be confirmed at the time of order.
Delivery methods may include:
UK tracked delivery
International tracked delivery
Collection by appointment
Shipping Costs
Shipping charges are calculated based on destination, package size, and delivery method.
Applicable costs will be communicated before final payment.
International Deliveries
International customers may be responsible for:
Customs duties
Import taxes
Local handling fees
These charges are determined by the destination country and are the responsibility of the recipient.
Delivery Delays
Maison Yves is not responsible for delays caused by:
Courier services
Customs processing
Severe weather
Circumstances beyond our reasonable control
Lost or Damaged Parcels
If your parcel arrives damaged or does not arrive as expected, please contact us within 7 days of the expected delivery date.
We will work with the relevant courier to investigate and resolve the issue.
Contact
For delivery enquiries: